iFetch - The Automatic Ball Launcher for Dogs - Shipping & Returns

Shipping & Returns

Shipping & Returns

If you wish to return your item, please click the link below:

RETURN AND EXCHANGE POLICY:If you are not satisfied for any reason with the product purchased from iFetch, you may exchange it for a replacement product or return it for a refund of the purchase price within thirty (30) days from the date of your receipt of the product from iFetch or its authorised reseller. Products returned to iFetch for exchange or refund must be in their original condition, ordinary wear and tear excepted, and sent to the iFetch Customer Care Centre at the address provided below under “Product Warranty”, with shipping charges prepaid, the products packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to iFetch until the returned item is received by iFetch. iFetch may refuse to provide an exchange or refund for any product that is damaged due to any of the reasons or conditions set forth below under “Warranty Exclusions”.



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